If you have questions about Comodynes or our products, or if you have had an incident with your order, please see our FAQ section. If you cannot find an answer, contact us and we will do our best to help.
In order to purchase online you must register, this way we will have all the necessary information at hand to process your order.
At Comodynes we reward customer loyalty, if you subscribe to our newsletter you will receive information on the latest news and promotions before anyone else, in addition to many other benefits.
In adherence to the terms established in the Organic Law 15/1999, of December 13, relating to Personal Data Protection (PDP), please be informed that, by filling in the form your personal data will be incorporated and dealt with in an automated file for personal information, created and maintained by KONOMIX. The information provided by the USER can be used by KONOMIX and/or transferred exclusively to DERMOFARM.
Konomix will collect the following information upon registration: name, surnames, delivery and billing addresses, e-mail address, date of birth and telephone number, in order to provide good service.
The purpose of said file is as follows: 1) To better serve you, deliver orders without delays, and contact you in case any incidents do occur during delivery 2) send you product information that might be of interest to you, or offer you promotions for free services 3) follow-up if you stop the order process, and try to help you if a problem occurs during your visit to our online store.
You can add as many mailing addresses as you please to your account information. When you place an order you will be asked which of the addresses you would like to use.
In order to speed up the process, you can access “My orders” from your account and repeat previous orders.
Under your user profile you can access “My orders” and check their status.
If you are in Spain, you can find a retailer near you by using our distribution point locator. If you are outside Spain, you can look for distributors in your area and contact them directly.
When you press “Login” a link will appear. Press this link to receive an e-mail with your new password. Once you have received the new password change the password on the “My information” page.
For now, the website is available in Spanish and English.
Ordering from the Comodynes online store is easy and safe. Follow these steps to place your order:
All orders placed on www.comodynes.com can be sent to any country via courier. In Spain, we send orders via Correos (delivered to the post office) or Chrono Express (delivered to your residence). Outside of Spain, depending on the destination, we send via Correos (Spain’s National Postal Service) or DHL courier service.
Payment on www.comodynes.com is entirely secure. Our website uses multiple security systems to protect your information. Consult methods of payment.
Purchases can be made via a secure credit or debit card (VISA, MASTERCARD, JCB), PayPal or a wire transfer. No other methods of payment are accepted. Payments made with credit or debit cards are carried out online in real time, through the payment gateway of the corresponding financial institution, once the information provided has been verified. KONOMIX offers the following methods of payment:
a) Credit card VISA, MASTERCARD, JCB.
We guarantee that all transactions conducted by KONOMIX are 100% secure. All transactions involving the transfer of personal or bank data are made in a secure environment. KONOMIX uses a secure server based on standard security technology SSL (Secure Socked Layer). All information you send is internet encrypted and the credit card data is not registered on any data base, as it is sent directly to the bank’s POS (Point of Sale) Terminal.
In an effort to provide the highest security possible to credit card holders, we have incorporated SET, an E-Commerce Security System, to our payment gateway.
PayPal is a secure, easy and affordable way for customers to pay online. PayPal’s service is based on the existing financial infrastructure for bank accounts and credit cards, creating a global real-time payment solution. For more information visit the PayPal website. http://www.paypal.com
Payments made via PayPal are subject to a 1 Euro processing fee. The fee is per order (transaction), not per item.
In order to avoid this fee we recommend paying with a secure credit card, which is immediate and has no additional fees attached, as it is completely automatic.
c) Wire Transfer:
En el caso de pago mediante transferencia bancaria, puedes realizar la transferencia bancaria a la siguiente cuenta:
Banco Sabadell - Account Number: 00810126010001406447
Recipient: KONOMIX, S.L.
It is extremely important to include the following information in the SENDER/PAYER field provided:
Order number - Your full name (first and surnames)
Please note, we only accept transfers in EUROS.
All product prices include indirect taxes (VAT) for goods sold within the European Union. Orders sent outside of the European Union may be subject to direct taxes, imposed by the destination country and/or customs duties. The Buyer is responsible for paying these fees upon receiving the order.
Discounts or free postage offers will be added automatically to the order summary.
On the “My cart” page you will see a promotion code field, for entering the promotion code. Once the code has been entered and verified the promotion will appear in the order summary.
Orders in Spain will be delivered within 3-4 working days, either to your local Post Office or to your delivery address, depending on which despatch method has been chosen. We use DHL or Correos (Spanish Postal Service) to send packages outside the European Union, choosing the best method for the destination country - Europe and the rest of the world.
Here you can find the postage costs chart, as well as the expected delivery times.
KONOMIX is responsible for managing order despatch and returns on www.comodynes.com. You can contact customer service by phone (+34) 932 202 493 or e-mail email@example.com - Monday through Friday from 9 am to 6 pm.
If you receive a product you are not completely satisfied with, you can exchange or return the product within a period of fourteen (14) days from the day of receipt, as long as the item has not been used or damaged.
KONOMIX will not be able to accept the return of damaged or used items, or items removed from their original packaging. When KONOMIX receives the product, in the aforementioned conditions, a refund will be issued for the value of the item. In order to successfully process the return, please return the product in perfect condition, unused and in its original packaging - including the directions for use and product specifications. Be sure to properly package all product/s to be exchanged or returned, when sending them. If products become damaged due to incorrect packaging we will not be able to accept the return.
KONOMIX also accepts returns for factory defects or if the client receives an incorrect product, providing it is our mistake and not listed in the order summary. In such cases, KONOMIX will organize the pick-up of said product and the delivery of the new product.
Send us the package to Konomix – Pukkas, CalleAlfons XII, número 75, 08006 Barcelona, by your preferred courier method. Indicate why you are returning the item. Be sure to include your full name (first and surnames) and the order number, which can be found on the invoice or under the “My orders” link in your account.
We will issue the refund in 30 days or less, once the item has been received at our warehouse. Please take into account that, if the original payment was made with a credit card, the credit may not appear until your next statement.
We will issue the refund in 30 days or less, once the item has been received at our warehouse. Please take into account that, if the original payment was made with a credit card, the credit may not appear until your next statement.
KONOMIX does not accept COD (Collect/Cash on Delivery) postage; therefore, you are responsible for all postage costs - with the exception of factory defects or if you receive an incorrect product, in which cases KONOMIX will be responsible for all postage costs.
If for some reason you mistakenly receive a product that you did not order, please contact the Customer Service team at firstname.lastname@example.org, to solve the problem.
Orders are processed directly from our warehouse. This makes it difficult to cancel an order, unless you contact us extremely quickly, in which case we will accommodate your request - as long as the order has not left our warehouse.
If the order has already left our warehouse it can be returned, in accordance with our return policy.
If you receive a damaged product, please contact the Customer Service team at email@example.com for a solution. We will provide a satisfactory solution.
Products on www.comodynes.com are sent directly from the company’s central warehouse. If there is a problem with stock the product is temporarily hidden from the online store until the stock is replenished.
As long as the article is found in “My cart” it can be removed from the order. Once the order has been confirmed this means the order has been processed, and the product cannot be removed. See information on returns.
Once the order has been placed you will receive an order confirmation at the e-mail address you provided. If 24 hours pass and you still have not received an order confirmation e-mail, please contact our Customer Service department.
On the “My orders” page you will find all information on orders being processed, as well as closed orders.
A credit card is rejected because it has expired, exceeded its fixed limit or due to an error upon entering the credit card information. Check each case.
Your order will be sent to the address you provide. Manage your delivery addresses on the “My addresses” link in your account.
Returns must be made within a period of fourteen (14) days from the day of receipt, ensuring the product has not been damaged or used and remains in its original packaging
We will issue a refund in 30 days or less, once the item has been received at our warehouse. Please take into account that, if the original payment was made using a credit card, the credit may not appear until your next statement.
Please contact our Customer Service department and we will solve the matter as soon as possible.
Comodynes products are developed and produced by Dermofarm Laboratories.
Comodynes products are produced, in their entirety, in Spain.
Comodynes relies on distributors in many countries. See who our international distributors are.
Comodynes products are sold on www.comodynes.com and at physical points of sale, such as pharmacies, perfumeries and in specialty stores. Use our store locator to find a retailer near you.
The containers and the towelettes’ packaging should be placed in the plastics recycling bin.
The towelettes are made of 100% biodegradable fibres.
Towelettes should be used without rinsing, and therefore use less water. Towelettes are 100% biodegradable and the packaging is recyclable.
To resolve any product queries or incidents you can contact Comodynes.
The main ingredient in our self-tanning towelettes is DHA (Dihydroxyacetone), which comes from natural sugar and oxidizes once in contact with skin, creating a sun kissed glow. Since DHA is a natural sugar, this product is completely safe and suitable for all skin types.
No, you do not need to apply a moisturiser before using the self-tanning towelettes. The Comodynes formula contains a moisturizing complex, eliminating tight skin and making it silky smooth.
Yes, both sides are the same. You can apply the towelette using either side.
To get get a darker tan we recommend you use the towelettes for 2 consecutive days, or try the intensive formula.
We recommend the use of one towelette every 4 days to maintain desired skin tone.
One towelette is perfect for your face, neck and neckline, or for both legs.
Self-tanning towelettes do not contain sun protection. Therefore, we recommend you apply sunscreen before going out into the sun.
Self-tanning towelettes can be used, with no risk, during pregnancy. The main ingredient (Dihydroxyacetone) is a completely innocuous sugar and is applied externally; where it attaches to dead skin cells on the stratum corneum (the outermost layer of the epidermis). The tan is removed with the loss of dead skin cells.
Yes, they are especially recommended for those who cannot sunbathe, due to allergies or a low skin phototype. The Self-tanning towelettes are a healthy alternative to sunbathing. They give you a natural sun-kissed look, adapt to all phototypes and do not leave skin with orange streaks.
Absolutely not. Exposure to the sun and UVA rays are the main causes of aging skin and skin cancer. Self-tanning towelettes are a great alternative for a healthy sun-kissed glow, without exposing skin to the sun or UVA rays. Its ingredients do not penetrate deep into the skin layers.
Yes, you can sunbathe after applying a self-tanning towelette. They do not contain sun protection; therefore, we recommend you apply sunscreen before sunbathing.
Our self-tanning towelettes are superficial and temporary, and do not darken or produce more spots on people with chloasma. The skin tone is unified in some cases, which might even help in concealing dark spots.
The main ingredients in self tanners are Dihydroxyacetone (DHA) and Erythrulose. DHA comes from natural sugar and oxidizes when it comes in contact with skin, creating a sun-kissed glow. Erythrulose is a natural substance obtained from sugar with moisturizing properties. Since the product contains natural sugars, it is completely safe and suitable for all skin types.
You can obtain a progressive tan by applying Hydratanning tanning lotion. After 4 days you will have a “summer” tan, which you can maintain by applying lotion daily.
To obtain an Express tan use Hydratanning lotion on a daily basis; in addition, use self-tanning towelettes two days in a row.
Yes, it is a highly recommended self-tanning lotion for those who cannot sunbathe, due to allergies or a low skin phototype. Hydratanning is a healthy alternative to sunbathing. It gives you a natural sun-kissed look, adapts to all phototypes and doesn’t leave you with orange streaks.
Our skin is exposed to all types of external factors every day - solar radiation, wind, air conditioning and urban pollution dry out our skin, making it sensitive and tight. In order to maintain a fresh and cared-for look, you must moisture and protect your skin.
The best time to apply Hydratanning is after a shower.
You will notice healthier looking skin on the first application, as your skin will remain smooth, radiant and hydrated throughout the entire day. It will restore skin tone and elasticity if used daily.
Yes, Hydratanning is a suitable body lotion for even the most sensitive and driest skins types.
Yes, men’s skin has the same moisturizing and protection needs as women’s.
Yes, Hydratanning can be used as an after sun lotion, thanks to its nourishing, restructuring, protective and moisturizing ingredients.
Absolutely, they are exactly the same, considering the towelettes are soaked in a micellar solution. That being said, towelettes are much more practical, convenient and lightweight - much easier to carry than a bottle of micellar cleansing water.
The micellar makeup removing solution, in addition to the soft “swiping effect” of the 100% natural fiber towelettes, provides a complete facial cleanse, giving your pores a deep clean and eliminating dead skin cells.
Thanks to the swiping effect of the fibers, makeup remover towelettes are even more effective than other hygiene products. The towelettes remove dead skin cells and allow for a deeper clean.
No, the opposite is true. Daily use gently eliminates dead skin cells, carefully stimulates cell turnover and allows the stratum corneum to regenerate at a greater speed - all resulting in healthier looking skin.
Yes, barely any residue is left by Comodynes makeup remover towelettes, toners, and micellar water.
No, using water cancels the moisturizing and protective benefits of Comodynes towelettes.
The R+D department of Dermofarm Laboratories has been a pioneer in eliminating allergens from perfumes and parabens from cosmetics. The possibility of a reaction is minimal. Proof of this is that, after almost 20 years in the market, we have not seen a single incident with makeup remover towelettes - thus far.
Comodynes has one makeup remover towelette type for each skin type.
Each skin type requires specific ingredients to effectively eliminate impurities and any remaining makeup, while maintaining skins natural ph.
No, the opposite is true using soap and water can dry out skin. Removing your makeup with a towelette leaves skin clean, toned and hydrated - ready to receive its regular treatment.
Yes, both sides of the towelettes are exactly the same, meaning you can clean with either side.
No. Its natural ingredients, vegetable glycerides, and the 100% natural fiber tissue guarantee excellent eye and skin tolerance.
Exfoliation is essential to letting the skin breathe and leaving it soft, smooth and renewed. The Easy Peeling towelette deeply cleanses skin, eliminating dead skin cells, cleaning pores and stimulating cell regeneration.
Exfoliation allows skin to better absorb the ingredients in your regular face masks and creams (hydrating or treatments). Self-tanner also penetrates deeper, providing a longer-lasting and more even tan. It is great for a flawless look and even for men to use before shaving, as it helps to bring hairs to the surface.
We recommend exfoliating at least once a week. For combination and oily skin it can be used a couple of times a week.
The Easy Peeling towelette contains Opuntia extract, a natural exfoliant which facilitates and accelerates cell renewal. It’s a natural alternative to glycolic acid.
It’s simple, just rub the towelette onto dry skin, concentrating on the forehead, nose and chin. No rinsing required.
No need to rinse with water, just rub the towelette onto your skin and you’re done. If you rinse with water, the Opuntia extract is washed off; neutralizing its stimulating effect on cell renewal.
Yes, the Easy Peeling towelette can be utilized on your body. We particularly recommend it to be used on elbows, knees and feet.
Unlike exfoliating gels and creams, the Easy Peeling towelette does not leave excess product or residue on skin. Towelettes can be used anytime and anywhere, thanks to the rinse-free formula. Towelettes are always at hand, thanks to the practical format.
No, one side is rough and the other smooth. The rough side has a microspheres-based Detoxification system, providing a deeper clean. Once the rough side has been used to exfoliate, the smooth side can be used to calm skin.
No. Only use one patch for a maximum of 28 consecutive days. Wait 1 month between each treatment.
No, the patches work on general areas where fat is accumulated, regardless of placement.
The Body Reducer’s slimming treatment is long-lasting, as long as you maintain healthy eating habits, drink 1.5 to 2 liters of water a day and include some exercise - these guidelines should be followed during treatment as well.
For optimal results, we recommend combining the Body Reducer treatment with diet and exercise, in addition to drinking 1.5 to 2 liters of water a day.
Each patch contains 1 mg of caffeine. This is a minimal quantity, which does not alter blood pressure, heart rate, or sleep.
12 years old, depending on the physical characteristics of each person. Be sure to consult a physician if you have any doubts.
Yes. However, you will not get tan where the patch is placed.
Yes, the patches can get wet, no problem.
Sensitive skin is prone to redness when the patch is removed. However, this redness will disappear within a few minutes.
The patch should not be used during pregnancy or breastfeeding, as the active ingredients pass into skin’s deepest layers.
No, the patches contain caffeine, which can decrease insulin sensitivity and disrupt the patient’s treatment.
There is no allergy warning; however, people with sensitive skin should take an allergy test before using this product, as they could have a reaction to the adhesive.
They are completely compatible with the pill and contraception patches, as none of the active ingredients provoke hormonal alterations. They can also be used during menstruation, without worry.
In principle, the Body Reducer patches are only contraindicated in patients with thyroid problems, diabetes and kidney failure. As long as high blood pressure is under control, using a low-sodium diet or medication, we do not see any problem with such a low caffeine level. What is more, no significant changes were found in the parameters during product studies, where both blood pressure and heart rate were monitored for 28 days.
Yes. LThe combination of both products is ideal for losing weight and when on a diet. The Body Reducer slimming program reduces weight and volume, while the Body Reducer gel helps tighten and tone skin - making them the perfect combination.
Commit to the 28 day (4 week) Body Reducer patch treatment and repeat several times a year. Make sure to stop for 1 month between each treatment. Use Body Reducer Gel year round.
Beauty-Flash is an instant beauty spray, thanks to the lifting effect from the plant extracts. It is perfect for “restoring” skin in just one minute - luminizing, eliminating signs of fatigue, creating a smooth complexion and providing firmness.
Beauty-Flash is essential to any party or event, providing flawless makeup that lasts 8 hours. It is also great when you have had little sleep or for jet-lag.
Products in ampoule format must be used in their entirety upon opening. Once the glass ampoule is broken you risk getting cut and the content cannot be stored or carried in a handbag. The Beauty-Flash spray’s practical format is always at hand, to apply when needed.
The Beauty-Flash firming effect works thanks to the active ingredient, Tensine, a high molecular weight that is concentrated. It also has phyto tensor vegetable protein, which coats the skin with a smooth, resistant and elastic layer.
This mask is for those with combination and oily skin, for when the T-zone (forehead, nose and chin) becomes oily, or for excessive sebaceous secretion. Impurities are removed in only 10 minutes, leaving skin clean and with a healthy, fresh matte complexion.
The T-zone refers to the forehead, nose and chin. These are areas that often become oily and are prone to impurities (blemishes, blackheads).
The sebum regulators, astringents and antioxidants found in the product clean, absorb excess oil and reduce pore size.
The mask has highly nutritive and moisturising ingredients. Rinsing removes the nutrients. In order to revitalise and reduce signs of fatigue, the skin needs to absorb all ingredients. Leave the mask on for 10 minutes, simply removing what is left unabsorbed using a dry tissue.
Yes, it can be used with moisturizing lotion, just use less. Great for the weekend or the gym.